Question 1

What is AIDOS?

Accepted Answer

AIDOS is a business operating system built for professional bike fitters. It bundles intake forms, online booking, a CRM, and a POS in one platform, so you can run your fitting studio without stitching together half a dozen generic tools.

Question 2

Who built AIDOS, and why should I trust it with my studio?

Accepted Answer

AIDOS was built by Andy Brooke, the former Head of Biomechanics at Cyclologic and VelogicFit, and the founder and former president of the International Bike Fitting Institute (IBFI). The product was designed around the workflow of a professional bike fitter, not retrofitted from generic booking software.

Question 3

How is AIDOS different from Acuity, Calendly, or a generic CRM?

Accepted Answer

Generic schedulers and CRMs know nothing about bike fitting. AIDOS is built around the fitter's workflow: pre-session intake forms with injury and goal capture, bike measurements, session records, follow-up outcome tracking, and a client portal where riders see their own fit history. A generic tool can book an appointment. AIDOS helps you run the fit.

Question 4

How much does AIDOS cost?

Accepted Answer

AIDOS Tier 1 starts at $10 per module per month. You can start with one module and add others when they earn their place in your workflow. Bundle discounts apply when you subscribe to multiple modules, and you get free payment processing with any module subscription. Save 20% with annual billing.

Question 5

Do I have to subscribe to every module?

Accepted Answer

No. Forms & Dashboard, BookingBuddy, CRM, and POS are each sold separately and can be used in any combination. Start with the module that solves your biggest problem today, then add the rest when the case is clear.

Question 6

Is my client data safe? Am I GDPR-compliant?

Accepted Answer

Yes. AIDOS is GDPR-compliant from day one. Data is encrypted at rest and in transit, only you and authorised members of your team can see client records, and clients can request deletion of their own data at any time.

Question 7

What languages does AIDOS support?

Accepted Answer

AIDOS supports 18 languages, including English, Spanish, French, German, Italian, Portuguese, Japanese, Korean, Polish, Dutch, Swedish, Norwegian, Danish, Finnish, Thai, Vietnamese, Simplified Chinese, and Traditional Chinese. Clients complete their intake in their own language; you read everything in yours.

Question 8

Is there a contract or minimum term?

Accepted Answer

No contracts and no minimum term. Pay monthly and cancel any time from your account settings. Annual billing is available if you prefer, with a 20% discount.